Super Guy!

Boy am I impressed! I had a spring break over the weekend and called them for a quote. My rule is to call around to get prices as I no idea what this was going cost. They quickly told me a solid price and offered to get me on the schedule. Called another place and the guy who answered said the prices were up to me and the tech. Major red flag – So, I called Garage Door Doctor back. I had a coupon and they got me in for the next day. My tech was Brent and he called about 15 minutes before the two hour window to tell me his name and advise he was on his way. He was very professional and explained exactly what he was going to do and how the mechanism worked. The work took him about 20 minutes and he made sure everything else was in good working order. He mentioned that the seal on my door would possibly need to be replaced in the future, however, indicated I really didn’t need it done currently. Super guy! We settled up the bill (exactly what was quoted over the phone) and he was very thorough in explaining what I was signing and what the warranty was. I can’t say enough great things about this company. If only I could clone them to be every repair place I work with!
Indianapolis, IN
5.0 star rating – 12/2/2014

Lacey U.